Thursday, 10 November 2005

Rip-off Brits

I just came from a bar where we stopped for a coffee. I asked for an espresso in a larger cup so I could put milk in. Actually make that two, one for each of us.

'What the bloody hell do you want, exactly?'

Ah, yes, customer service, that shining jewel in the expat business owner's crown...

I want a strong coffee, with milk. Not an élongée, not a café au lait, just a petite creme but a bit more milk.

'Yuck, coffee with milk, disgusting!'...

Yes, but thats how I like it. Me, the consumer. Me, who is paying for this.

'That will be 4€ for the two coffees then.'

What? Your posted sign says 1.20€ for a petite cream! Why are you charging me for a double shot of espresso when I only had one shot? It should be 2.40€ for the two coffees, not 4€!

'You used a lot of milk, about two tablespoons, so thats what I am charging you.'

Well, thats a rip-off and I am not paying it. Heres what I owe you. I will not be made to pay more than the others just because of one tablespoon of milk!

'Thats what I charge, 4€'

Then I won't darken your door again. Thats unfair and I will not stand for it.

'If you don't like it, then don't come back, then.'

Don't worry... I won't. And I will make sure of telling all my friends and anyone else that will listen not to accept being ripped off either.

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